Desktop and Enterprise Software, Solutions and Services for Chemists and Biologists.

PerkinElmer Informatics Support News

Support Announcement

February 07, 2018

Sunset Notice – Lead Discovery 7.1.2, 7.2, 7.3, 7.4

Sunset Notice – Lead Discovery 7.1.2, 7.2, 7.3, 7.4

As per the PerkinElmer Informatics Product Life Cycle the following versions of Lead Discovery have entered the Sunset phase, effective February 7, 2018. Unless otherwise provided, the Sunset phase shall end one (1) year from the effective date immediately above. On February 7, 2019, these versions of Lead Discovery will reach End of Life (“EOL”). During the Sunset phase, we will continue to provide limited support to each Customer with an active maintenance for this Product, as described in the Product Life Cycle. Except for the support options described in the PerkinElmer Informatics Product Life Cycle, once EOL is reached PerkinElmer will no longer provide support for these products. Customers with a current Annual Subscription or under active maintenance are eligible for upgrade. Customers with existing perpetual licensing who are not currently under active maintenance can purchase an upgrade license. The purpose of this notification is to officially communicate this policy and request that you upgrade, as soon as possible, to a more recent release of the product.

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