Desktop and Enterprise Software, Solutions and Services for Chemists and Biologists.

Enterprise Support » FAQ


Question:

Rendering experiment shows error message due to low zoom setting in MS Word

 

Answer:

The following error message may occur while rendering any experiment on the machine where MS Word default zoom value is low (e.g. 20%):

"Sorry, an error occurred while exporting reactants of section "Reaction" of experiment page "XXXXXX-X": Cannot access individual columns in this collection because the table has mixed cell widths."


SOLUTION:

1. Open MS Word and create a new blank document.
2. In the MS Word application menu -> "View" -> "Zoom" -> set zoom to 100% -> click "OK" -> close MS Word.
3. Log into E-Notebook and try rendering, e.g. Sign and Close.



Created on: 11/16/2017
<< Back << Return to support home