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"Object reference" error is thrown while trying to insert [Reactants] autotext into the Preparation field with Enhanced Controls in E-Notebook 13.9 on Windows 8.1 Client



When inserting insert Autotext [Reactants] into the Preparation field , the following error may appear in E-Notebook 13.9 on Windows 8.1 Client:

Insert "[Reactants]" AutoText
Sorry, Object reference not set to an instance of an object.


The root cause of the issue is related to CALIBRI Regular font in Windows 8.1 missing from the "C:\Windows\Fonts\" folder.


You should be able to find the files in the "C:\Windows\WinSxS\" folder. Open that folder in File Explorer and type 'calibri' in the search box at the top right. It should find all of the original calibri*.ttf files from your Windows 8.1 installation. Copy those files into the "C:\Windows\Fonts\" folder.


Created on: 9/30/2017
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