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Enterprise Support » FAQ


I get the message “Sorry, while displaying the command bars, Interface not registered”, when clicking on and MS word section. ELN version 12, MS Office 2013.



This is an error message from Microsoft Office and is related to the MS Office installation on the client machine. For some reason, MS Office is unable to show the command bars within the document in the section. This issue usually effects individual client machines, so you can try accessing the section from another machine to see if it works. If it does, please compare and update Microsoft patches accordingly. If all else fails, reinstalling MS office on the client machine, while allowing patch downloads will fix the issue.

Created on: 7/27/2017
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