Desktop and Enterprise Software, Solutions and Services for Chemists and Biologists.

Enterprise Support » FAQ


Question:

Unable to see a user with correct privileges in the Registration Scientist DropDown

 

Answer:

This issue can occur if the use is set as inactive in the application. To change the user's status please follow these steps:

  1. Log into CBOE with an administrative user e.g. cssadmin
  2. Go to 'Security' > 'Manage Users'
  3. Select the user
  4. Click 'Edit'
  5. Mark the 'Active' checkbox is marked
  6. Click 'Save'
  7. Log off



Created on: 7/5/2017
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