Desktop v14 Release
Please review the ChemBioOffice Release Notes document for compatibility issues on Windows and Mac platforms.
Please note that only the 32-bit Office 2013 version is supported.
Section 6 lists the known issues and workarounds.
MS Office 2010
Version 13 supports MS Office 2010 (32-bit) documents. Older versions have known limitations:
We have tested our 12.0 software with MS Office 2010 (32-bit only) and have found that ChemBioOffice 12.0/2010 works with Microsoft Office 2010 with the following exceptions: ChemDraw for Excel requires version 12.0.2, available from the Support Downloads page for our 12.0 customers. E-Notebook does not support MS Office 2010 documents, we plan to address that issue in a future release. There are issues with copying and pasting between Microsoft Office 2010 and other software programs, including ChemBioDraw and ChemBio3D, that have been fixed by Microsoft in hotfixes. Please make sure you have applied the latest Microsoft hotfixes if you are seeing problems with compatibility with our applications.
Version 12.0 has been tested with Windows 7 Professional (32 bit) and Windows 7 Ultimate (32 bit). Except for BioAssay and STATISTICA, we found no compatibility problem with version 12.0 applications. We support the use of those operating systems as a client system. BioAssay and STATISTICA are the only application that's not supported under Windows 7 at this time.
We have also tested our version 12.0 software with Windows 7 SP1 (32 and 64-bit). We have found that there are no problems with the compatibility besides BioAssay and STATISTICA.
Initial testing has shown that there are no compatibility problems between ChemBioDraw, ChemBio3D and ChemBioFinder. Testing is ongoing between the E-Notebook and Inventory applications.
We hope to be able to provide full support for the operating system in the near future, but currently the Windows 8 OS is not officially supported.
Please continue to check our System Requirements page for any updates.
Windows 7 Professional, Ultimate (64 bit), and Enterprise (64 bit) are now supported with the following caveats:
1. NOT supported for BioAssay
2. 64-bit IE is not supported for Chemdraw and Chem3D controls, only 32-bit IE is.
3. The SQL Server Express installer that ships with our 2010 release is the 32-bit version. Customers who want to run on a 64-bit system will need to instead run the 64-bit version, with the appropriate settings http://download.microsoft.com/download/3/1/6/316FADB2-E703-4351-8E9C-E0B36D9D697E/sqlncli_x64.msi
No other 64-bit versions of Windows have been tested and are therefore not supported.
MS Office 2007
The current version is compatible with MS Office 2007.
Versions of our software prior to 12.0 were developed and released well before MS Office 2007, therefore prior to 12.0 are not compatible with MS Office 2007 applications.
The latest versions of our software have been tested and work with Windows 2000 (Not supported for E-Notebook). Versions of our software prior to 6.0 are not supported under Windows 2000, but we are also not aware of any conflicts with most older versions of our software and Windows 2000. We do know that the following software is not compatible with Windows 2000: ChemDraw 3.1, ChemOffice WebServer, and ChemOffice Ltd 3.1 or lower.
The latest versions of our software install and run under Windows XP (32 bit only; XP Home is not supported). Versions of our software prior to 7.0 are not compatible with Windows XP.
The latest versions of our Desktop software install and run under Windows Vista (32-bit only; Vista Home/Home Premium are not supported). Versions of our software prior to 11.0 are not compatible with Windows Vista.
Czech Windows XP
Versions of ChemDraw prior to 11.0.1 will crash when launched under the Czech version of Windows XP. The 11.0.1 update is available to 11.0 users from the Support Downloads page.
MS Office 2003
The current version is compatible with MS Office 2003. Versions of our software prior to 9.0 were developed and released well before MS Office 2003. Versions 8.0 or less cannot install our Add-Ins to Microsoft Office 2003. Prior to 9.0, the CombiChem and Purchasing for Excel Add-Ins and our Word Add-Ins were not compatible with MS Office 2003. It is possible to get the 8.0 ChemDraw and ChemSAR for Excel Add-Ins working with MS Office 2003. Please see this tech note for details.
Copying and pasting into MS Office 2003 applications and OLE Editing appear to work when using our 8.0 software.
MS Office XP (2002)
With the release of ChemOffice 2002 (version 7.0), our Word and Excel Add-Ins will now install and work with Microsoft Office XP. Versions prior to the 7.0 release are not compatible with Office XP. ChemOffice Ultra users please note that BioAssay Manager is only compatible with Microsoft Office 2000.
Internet Explorer 5.5 SP2-6.0
Microsoft Internet Explorer Service Pack 2 (5.5 SP2) and above, no longer support the Netscape Plugin architecture. According to Microsoft, future releases of Internet Explorer will also not support old plugins. Therefore ChemDraw 6.x and below and Chem3D 4.x and below Plugins are no longer compatible with IE 5.5 SP2 and above.
The latest ChemDraw Plugin 8.0 is compatible with IE 5.0 and above. The latest Chem3D Net plugin, v6.0.1, which is now available from our support downloads page as well as part of the ChemOffice Plugin, is also compatible.
Netscape for Windows
The latest ChemDraw Plugin (Windows) is compatible with Netscape 6.2.x -7.0.x. The latest ChemOffice Plugin, which installs both the ChemDraw and Chem3D Plugin is compatible with Netscape 6.2.x -7.0.x.
Windows Millennium (Windows Me)
The latest versions of our software no longer support Windows Me. The last version to support Windows Me was version 8.0. We are aware of one problem with an older version of ChemFinder and Windows Me. There is a problem with updating the structure field in ChemFinder 5.1.2 and below. This problem was fixed in version 6, 7, and 8.
Gaussian 03W C.02
Chem3D cannot link with G03W C.02. Gaussian has removed the way Chem3D links to Gaussian (via the GXX-Exec.Dat file). We hope to address this Gaussian change in a future update of Chem3D.
Windows XP SP2
Windows XP Service Pack 2 includes security features that automatically block active content. This means that by default, Internet Explorer blocks ChemDraw and Chem3D ActiveX controls. To activate them, you must choose the option to "Allow Blocked Content" from the "Information bar" appearing under the Address bar notifying you that the security settings have blocked some of the content of the page. See this example picture for details.
IE does not remember this information, so you must repeat the activation each time you access the page.