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Question:

I received an activation code from CambridgeSoft, but after typing the activation code in the designated field, the Activate button is still grayed out.

Answer:

If you launched the Activation dialog box by going to the Start menu and choosing Programs\ChemOffice2005\Activate CambridgeSoft Product, this problem might occur. The solution is to launch one of the products to get to the Activation screen instead. For example, go to the ChemOffice2005 program group and launch ChemDraw. This should bring up the Activation screen. Now type (or paste) your activation code into the designated field.


Created on: 2/20/2004