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Question:

ChemDraw 17 activation error:
Activation failed with error code: -2

When launching ChemDraw 17 receiving error:
Error: ChemDraw.exe - Ordinal not found.
The Ordinal 619 could not be located in the dynamic link library gdiplus.dll

Answer:

Activation error:
Activation failed with error code: -2
ERROR: creating licensing object: Internal error:

When the Graphics Device Interface .dll is corrupted or not registered in Windows 7 Operating Systems you won't be able to activate or launch ChemDraw 17. Gdiplus.dll errors are caused by situations that lead to the removal or corruption of the gdiplus.dll file. In some cases, gdiplus.dll errors could indicate a registry problem or a virus spyware / malware issue in your PC.

Please try the following methods to restore the Graphics Device Interface:
Method 1: Register the gdiplus.dll file.
Click Start, and type cmd in the search box.
Right-click cmd.exe in the Programs list, and then click Run as administrator.
Type regsvr32 gdiplus.dllin the command prompt, and then click Enter.
Restart the computer.

Method 2: Run sfc /scannow.
The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
http://support.microsoft.com/kb/929833

Method 3: Run a virus/malware scan of your entire system.
You may run online virus scan from the following link:
http://www.microsoft.com/security/scanner/en-us/default.aspx
Make sure you select the correct version of the operating system before downloading the scanner

Method 4: Use System Restore to undo recent system changes.
If you suspect that the gdiplus.dll error was caused by a change made to an important file or configuration, you can select this method. As for how to use System Restore, please review this article System Restore:

http://windows.microsoft.com/en-US/windows7/products/features/system-restore
https://social.technet.microsoft.com/Forums/en-US/a144e364-2032-46e6-9af4-c79724e8487a/gdiplusdll-is-missing-for-only-one-user?forum=w7itpronetworking


Created on: 2/2/2018