Desktop and Enterprise Software, Solutions and Services for Chemists and Biologists.

Desktop Support » FAQ » Details

Question:

Unable to link SciFinder account to ChemDraw

Answer:

If you click on the SciFinder button or Search Menu >> Search SciFinder and ChemDraw Professional stop responding please check the Windows Firewall security settings, disable it or allow network access to: SciFinder Login link.

After disabling the Firewall and login to your SciFinder account the search will work without problems.

For further details about supported versions please check the following articles:
SciFinder search only available in ChemDraw Professional and ChemOffice suites
CAS SciFinder for ChemDraw instructions.


Created on: 9/25/2017