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PerkinElmer Informatics Support News

Support Announcement

October 04, 2018

Sunset Notice for TIBCO Spotfire 7.9, 7.12 and 7.13 product family

On September 30, 2019, TIBCO is officially ending support for version 7.9, 7.12 and 7.13 of the TIBCO Spotfire product family.

This includes the following products:

*TIBCO Analytics
*TIBCO Analytics Business Author Add-On
*TIBCO Analytics Consumer Add-On
*TIBCO Spotfire Analyst
*TIBCO Spotfire Automation Services
*TIBCO Spotfire Business Author
*TIBCO Spotfire Consumer
*TIBCO Spotfire Desktop
*TIBCO Spotfire Desktop Developer Edition
*TIBCO Spotfire Developer
*TIBCO Spotfire Qualification
*TIBCO Spotfire Server

Note:

TIBCO Spotfire versions 7.10 and 7.11 LTS are not affected by this announcement.

TIBCO Spotfire Statistics Services version 7.5 is not affected since this is the most current release of that product for use with Spotfire version 7.10.

This action will take effect on September 30, 2019. The purpose of this notification is to officially communicate this policy and request that you upgrade, as soon as possible, to a supported release of the product. Upgrading Check the PerkinElmer Product Download Center for the most recent release when planning your upgrade.

Note: Starting with version 7.11, some release versions of TIBCO Spotfire products are designated as Long Term Support (LTS) versions. Please refer to the following page for more information about LTS releases: https://docs.tibco.com/pub/spotfire/general/LTS/spotfire_LTS_releases.htm. As part of your upgrade planning, please make sure to determine what type of release - LTS or mainstream (non-LTS) - best suits your needs.

What Happens Next

During the next 12 months, Support will answer product questions, but no new defect corrections, in the form of hotfixes or service packs, will be provided.

Cases on the releases being retired will no longer be accepted after September 30, 2019.

Cases under investigation for the releases being retired will be closed as of the retirement date, September 30, 2019.

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