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PerkinElmer Informatics Support News

Support Announcement

January 30, 2017

Sunset Notice – Datalytix for Tibco Spotfire, Versions 5.0, 6.0, 6.1, 6.1.1, 6.2

As per the PerkinElmer Informatics Product Life Cycle, Datalytix for Tibco Spotfire, Versions 5.0, 6.0, 6.1, 6.1.1, 6.2 have entered the Sunset phase, effective January 30th 2017. Unless otherwise provided, the Sunset phase shall end one (1) year from the effective date immediately above. On January 30th 2018, these versions of Datalytix will reach End of Life (“EOL”). During the Sunset phase, we will continue to provide limited support to each Customer with an active maintenance for this Product, as described in the Product Life Cycle. Except for the support options described in the PerkinElmer Informatics Product Life Cycle, once EOL is reached PerkinElmer will no longer provide support for these products.

Customers using Datalytix without Lead Discovery are encouraged to upgrade their installation to Datalytix version 6.2.1. Customer using Lead Discovery are advised that Datalytix version 6.3 is included within Lead Discovery versions 7.2, 7.3 and 7.4.

Datalytix 6.2.1 and Lead Discovery versions 7.2 and above are available through the PerkinElmer Operations Download Center. If you do not have access to the Download Center, contact PerkinElmer Support to assist you with sign-up.

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