CambridgeSoft provides training for a variety of audiences through the following methods:
- Basic Training – hands-on training conducted according to standard CambridgeSoft syllabi, using generic training workbooks & materials
- Customized Training – hands-on training tailored to the client’s workflow, using a custom syllabus and custom training materials
- Instructor Led Web Session Training – training performed over the internet with GoToMeeting and a conference call
- E-Learning - self-paced training performed over the internet
- Recorded Webinars - self-paced training through the use of a recorded webinar
- Train-the-Trainer Training – A two part offering, training materials, as well as classroom instruction are provided to educate your training staff, so they can deliver training on our products.
- Training Materials Ultra – search for, access and download PDF versions of all of our training materials to meet your internal training needs on CambridgeSoft products.
Related Web Links:
E-Learning Information Sheets:
The basic and customized training courses are normally held at the client site, but can also be held at the CambridgeSoft facilities in Cambridge, MA.
BASIC TRAINING
Basic training is hands-on training, meaning that during the class, each user is provided with a workstation that has the software installed. The training is conducted according to the standard CambridgeSoft course syllabi, using generic training workbooks and materials that were developed for the Core Enterprise Applications.
Costs are based on a flat rate plus a cost per day per person greater than five (5). The trainer’s travel expenses are not included in the course pricing.
CUSTOMIZED TRAINING
Customized training is hands-on training as well, but it is tailored to the client’s business practices and workflows. For customized training, CambridgeSoft will work with the client to develop custom training workbooks and a custom syllabus that reflect the client’s optimal usage of the system.
Costs are based on a flat rate plus a cost per day per person greater than five (5), plus any additional costs that may be associated with the creation of the customized training course materials. The trainer’s travel expenses are not included in the course pricing.
INSTRUCTOR LED WEB SESSION TRAINING
GoToMeeting training is training performed at a distance. Due to the nature of this delivery format, the client will not be responsible for any travel expenses for the instructor, but will be charged the same price for the delivery as a Face-to-Face training session. In this method of delivery the instructor and class participants will dial into a conference call and a GoToMeeting web session and work together in this environment for the duration of the training. The instructor will deliver the same content as in a Face-to-Face training session and be able to address questions directly, as posed by the group. An ideal class size for this style of delivery is ten (10) students, but larger class sizes can be accommodated, please inquire directly with the Training Department.
E-LEARNING TRAINING
E-Learning is self-paced training performed over the internet. This cost effective learning solution provides modularized online instruction, as well as a certification assessment at the end of the course. User specific course access details are sent directly to each student when they sign up for the course. Orders can be processed for individuals students or via a bulk upload, in the case where there are many students seeking access to the course.
Costs are based on a per user license fee, which provides access to the course for 6 months.
RECORDED WEBINARS
A Recorded Webinar allows students to access a Windows Media Video file by a user specific URL provided via email. Once the URL is accessed the student is able to stream the content directly to their computer, no downloading is required. Students will have access to the file for a full seven days, so they can revisit the recording if they need further instruction. Recorded Webinars can be created as a basic out of box training solution or as a customized solution to meet the specific training needs of your organization. Costs are assessed on a per user basis, as well as the time and materials necessary to develop the solution.
TRAIN-THE-TRAINER
Train-the-Trainer is a two part offering that provides our customers with the relevant training materials, as well as classroom instruction to bring E-Notebook User training in-house. We provide all of the training materials necessary to deliver high quality training, as well as additional supporting materials, this is a complete training solution. The offering includes the following materials in electronic format: User Training Manual, PowerPoint Slides and Quick Reference Cards. In addition to the materials that are provided in this offering, we also offer two different types of Instructor Led Training programs to provide your staff with classroom instruction on the product, as well as presentation tips and an opportunity to practice training delivery under our instruction.
TRAINING MATERIALS ULTRA
The Training Materials Ultra offering, via The Training Portal, can be purchased on a yearly or multi-year basis and with this subscription customers can search through our training materials library. Each course entry in the Portal has an associated description, which outlines the different topics that are addressed in the provided materials. Once a specific course is identified within the Portal the materials associated with the course can be downloaded quickly and easily via a browser and utilized immediately.
Once a customer purchases access to the Training Portal they will be given the URL and the appropriate permissions to access all of the materials on the site, not just the materials related to the software they have purchased. This new offering provides our customers with the opportunity to use CambridgeSoft constructed materials to train employees when and where the need arises. The materials on the site will be updated to coincide with new releases of our software.
CLASS SIZE
Ten (10) students is our maximum class size, please check with the training department for options, if you are interested in training solutions with more than ten (10) participants.
